Shipping policy

 

🇬🇧 Payment & Shipping

We ship to Germany, the Netherlands, Switzerland, Liechtenstein, the United Kingdom and selected countries outside the EU.

🇩🇪 🇳🇱 Germany & the Netherlands

Free shipping · Delivery time: 3–5 business days

🇨🇭 Switzerland & Liechtenstein

Orders under €90: €8.90 · orders of €90 or more: free shipping
Delivery time: 3–8 business days
Shipping via Deutsche Post Warenpost International.

The shipping charge will be displayed in CHF at the current exchange rate during checkout.

🇬🇧 United Kingdom

Orders under £90: £9.90 · orders of £90 or more: free shipping
Delivery time: 3–5 business days

🇪🇺 Other EU Countries

Due to country-specific packaging regulations, shipping to other EU countries is currently unavailable. We are working to make more destinations available again.

🌍 Rest of the World

Insured shipping: €24.90 · Delivery time: 4–7 business days

Important Information

Deliveries outside the EU may be subject to customs duties, import taxes or handling fees. These costs are payable by the recipient and are collected by the relevant authorities or the shipping provider.

If a shipment is refused or not collected, any resulting return shipping and processing costs may be deducted from the refund.

Slight differences may occur when paying in foreign currencies due to current exchange rates.

Delivery times begin once payment has been received. Deliveries are not made on Sundays or public holidays. For orders containing items with different delivery times, the longest stated delivery time applies.

Payment Methods

You can pay securely using:

  • Credit card (Visa, Mastercard, American Express)

  • Klarna (invoice, instalment payments or instant bank transfer, depending on the country and credit approval)

  • Apple Pay

  • Google Pay

  • PayPal

  • PayPal Express

  • Advance payment by bank transfer

The available payment methods are displayed during checkout depending on your country and currency.

If you have any questions, you can find our contact details in the Legal Notice.